Positive Feedback on Reference Desk Peer Observation

I work as an adjunct on the reference desk at New York City College of Technology, aka “City Tech” (part of the CUNY system). I was recently observed on the reference desk by a librarian with the rank of assistant professor. She wrote that I was “personable and encouraging,” “offered clear, concise observations,” and was “very effective.”

She summarized the peer observation by saying: “I was impressed by Robin’s friendly manner in engaging students, the thoroughness of her reference interviews, and the way she encouraged students to take responsibility for decisions made in the research process.” View the entire report here.

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